Shipping


Please be advised orders may take 2-4 business days to process. Standard shipping is 5-8 days after your posted transaction,not including Sunday or holidays. We cannot cancel your order once the shipment has been processed. Once your order is "processing" it cannot be canceled.

We cannot guarantee delivery time frames. Actual delivery time frames may vary from region to region. In the event you are experiencing delivery delays please contact USPS/UPS, we are unable to expedite shipping delays.

  • Orders are processed Monday-Saturday, excluding holidays.

  • Shipping starts from the date you received the “Your Order Has Shipped” email. Processing may take up to 2-3 days. If you have not received your shipment email please check your junk/spam folder.

  • Please be advised we cannot cancel/refund your order once it has shipped.

  • When placing your order, please keep in mind, we only ship to valid addresses that match your billing address. In the event your shipping and billing addresses do not match your order will be held and you will receive an email pending verification. We will not ship your order without authorization of the billing addressee, valid phone number, or PHOTO ID. Otherwise, your order will be placed on hold.

  • Please be advised you may receive your order in multiple shipments due to availability of garments ordered and/or ordered garments are shipping from different fulfillment centers.

  • Mail carrier: USPS priority mail 5-8 business days depending on your location.

  • All shipments delivered to APT/UNITS/ orders with 3 garments or more require a signature confirmation at delivery. We do not ship to hotels or PO Boxes.

  • For shipping accommodations please send us an email at myvortexofease@gmail.com. Please be advised shipping delays are out of our control, and we cannot guarantee delivery time frames. No refunds will be given for delayed delivery.

1. How much is shipping?

Standard Shipping is FREE on all orders.

2. Can I track my order?

We rely on USPS/UPS/DHL to get your order to your doorstep as soon as possible. Please allow 2-3 days for the tracking number to update. Once your item(s) have shipped, you will receive an email with the tracking information, please check your junk/spam folder if you have not received your tracking email information.

3. Delivery issues?

Please contact the shipping provider if you are experiencing issues with delivery or shipping. Delays within the carrier network are out of our control. Please review your shipping address, in the event you entered the incorrect shipping address we will not be responsible for your missing package/ return to the sender package. Once your garment is shipped and the tracking number is received, it is the customer's responsibility to track the package. If you have not received tracking information, please allow the allotted time frame for processing and please check your junk /spam folder.

4. Lost or stolen packages?

If your package says "DELIVERED" but you did not receive your package, please notify the carrier service first. When a package leaves our facility, the customer assumes all responsibility for the package. For missing & lost packages, please contact the shipping carrier to file a claim with your tracking number. Your package is insured with the carrier. The Vortex Of Ease is NOT responsible for the refund or reshipment of any packages due to the following circumstances:

-HELD or RETURN PACKAGES DUE TO INCORRECT ADDRESS OR UNDELIVERABLE (IE ADDRESSEE NOT PRESENT FOR SIGNATURE AT DELIVERY)

-SHIPMENTS LOST AT ANY POINT IN THE PARCEL PROCESS.

- SHIPMENTS STOLEN AT ANY POINT IN THE PARCEL PROCESS.