FAQs

*What is No Rush shipping?

No Rush shipping means exactly that: no rush. We decided to take the benefits of ground-only shipping and make it available for anyone. Why? Because, on average, ground-only shipping is less carbon-intensive than air freight shipping. Plus, No Rush gives our teams a little extra time to prepare your order and get it out the door. We’ll still provide an estimated delivery date during checkout, so you’ll know when to expect your order. On rare occasions, there may be some operational overrides that cause your package to ship on a plane, but we’ll do our best to get your order shipped ground.

Which carrier is delivering my order?

When you track your package(s), you can see which carrier is delivering your shipment. Please note, if you order multiple items, you may have multiple deliveries and multiple carriers.

ADDITIONAL INFORMATION

• We process orders Monday-Saturday (excluding holidays). Sunday deliveries may be available for some orders.

• We use a variety of shipping carriers to make sure we deliver your order as soon as possible.

• If you order multiple items, you may get multiple deliveries. We’ll send you a shipping confirmation email for each shipment, so you’ll know exactly what to expect and when to expect it.

• No Rush shipping is not available for select products or orders shipping to Hawaii or Alaska.

• Orders to APO and FPO addresses ship free via standard USPS Military Mail and arrive between 30-45 days.

• We are unable to ship to PO boxes, re-shippers and/or package forwarding services.